Information we need:

In order to deal with queries and fulfil orders we will need to collect basic personal data such as name, email address and telephone number. We may also need your billing and delivery address and details regarding your order, its cost and method of payment.

This information will be collected either through online means (web/social media), email or telephone.

(Payments for classes and products are collected securely on our website via Paypal and you can view their own privacy policy at: www.paypal.com/en/webapps/mpp/ua/privacy-full)

What I will do with your information:

All the personal data we hold will be processed by us in the UK. However, for the purposes of IT hosting and maintenance, this information is located on servers within the European Union. No 3^rd parties have access to your personal data unless the law or our contract with you, allows me to do so.

Security:

In order to prevent unauthorised access or disclosure, we have suitable physical and electronic procedures to safeguard and secure the information we collect.

Cookies:

My website uses cookies, in the form of Google Analytics, which is GDPR compliant.

Data retention:

We retain your personal information only for as long as necessary to provide you with the product you require. The data is generally kept for 7 years, though it may be longer if the business requires.

Your Personal Information:

We will not sell, distribute or lease your personal information to third parties. You may request details of personal information that we hold about you, just contact us via email at info@forest-naturals-skincare.co.uk

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO) the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint, so that we can try to resolve it for you.